1. Overview

This Refund and Cancellation Policy applies to the consultation fee charged by [Legal Entity Name], operating as VisaBox at https://visabox.in, for its visa and immigration consultancy Services. Please read this Policy carefully before making a payment.

2. Consultation Fee

Our consultation fee is INR 10,000 (Ten Thousand Rupees) plus applicable GST. This fee covers the professional advisory time and expertise provided by our consultants.

3. Non-Refundable Fee

The consultation fee is strictly non-refundable. Once a payment is made, it will not be refunded in whole or in part, whether or not you proceed with, complete, or benefit from the consultation. This is because the fee is charged for professional advisory Services and for the time and resources committed to your engagement from the moment of booking.

4. No Link to Application Outcome

The consultation fee is charged for advisory Services only and is not linked to the outcome of any visa or immigration application. A refusal, delay, or any decision by an immigration authority does not entitle you to a refund, as such outcomes are outside our control.

5. Cancellation by the Client

You may choose not to proceed with the Services after payment; however, no refund will be issued in such cases. If you wish to reschedule a consultation, please contact us in advance and we will make reasonable efforts to accommodate a new time, subject to availability.

6. Cancellation by VisaBox

In the rare event that we are unable to provide the Services for reasons attributable solely to us, we will contact you to discuss suitable alternatives. Any resolution in such exceptional cases will be handled at our discretion and communicated to you directly.

7. Chargebacks

As this fee is non-refundable by agreement, we request that you do not initiate chargebacks. If you have any concern about a payment, please contact us first and we will assist you.

8. Contact

For any questions about this Policy, contact us at [Insert Email] or [Insert Phone].